Monday, June 17, 2013

Send an Instant Message” option grayed out or Unable to initiate IM conversation

Send an Instant Message” option grayed out or Unable to initiate IM conversation

Perform the below steps with Admin access.
1. Close the Communicator and Outlook (exit the communicator.exe and outlook.exe).
2. Going to Start -> Run -> typing regsvr32 msxml3.dll and say OK.
3. Restart your computer and check whether user is able to initiate or send IM.
4. *Issue persist then do the following steps*
5. Is there any update recently installed on users computer? If yes then uninstall the updates.
6. Check the Microsoft Core XML Services and Parser (MSXML) updates and reinstall it.
7. Kindly install MSXML 6.0 Parser (KB925673) on users machine.

Error:The attachment size exceeds the allowable limit



  The attachment size exceeds the allowable limit.

Not able to delete the calendar Items , please follow the below method. Use MFC Mapi to delete the calendar
items





Solution:
a)      Please Launch MFCMAPI tool on the user’s client.
b)     Go to Session -> Logon and Display Store Table.
c)      Select the outlook profile of the user and double-click “Mailbox - your user name”
d)     In the next window->expand “Root Container”
e)      Double click the calendar and please delete the required items



Official Email address it gets routed to her personal email address

Official Email address it gets routed to her personal email address
1.      Remove the personal Email Id from contact.
2.      Disable “Use Cache Mode”
3.      Download the address book manually

4.      Select the account from address book

Monday, June 10, 2013


Microsoft Lync 2010 Installation, Deployment & Configuration

Contents







1                                  Introduction:

Microsoft Lync was previously known to be 'Microsoft Office Communication Server' is a host of organization that provides compatibility to users having synchronization for communication servers, file transferring processes and additional medium for instant messaging facility. The Microsoft Lync 2010 provides remarkable touch to video, voice and audio conferences through an external network organization which provides you an access to exchange a vast share of information through the web.

The Microsoft Communicator User Interface- Microsoft Lync 2010 is basically featuring the online meeting when clients attend from their relaxed zones by using the Microsoft Lync 2010. The communication tools provide an elaborative touch to communication field in relative technology world of Microsoft. 

The Microsoft Lync 2010 makes users to connect anywhere possible wherever internet connection is present without any requirement of VPN. This makes it works by far the best in Microsoft Communicator Interface of Lync version 2010. Without any hesitation, users can share their office personal information’s and connect globally at no greater costs.

Microsoft Lync 2010 makes it very easy to share the information over the globe among individuals through a secure way. At any time, users can share any application from their desktop, manipulate and control personal meeting and moreover transferring files or PowerPoint presentations through Microsoft Lync 2010 features.

The management of Microsoft Lync 2010 makes the work and sustainability of Lync server more ultraportable. What makes it more interesting is the, data is saved in the configuration option of Control Panel. The database were previously lost due to unprotection to management of conversations in Microsoft Communicator Interface, but now the work is made easy while every communications are recorded and saved under the managing category so that users can change it whenever needed. The database replicates the information stored to all servers.

Microsoft Lync 2010 gives a chance for users to get with their best performance in Business solutions through alternate contact web meeting through Microsoft Lync 2010 and conduct and upload presentation reports to Companies and organizations at anytime and anywhere possible. On-going discussions can now be carried out anywhere with Group Chat feature which enables a core group of team to work together with Discussions related to various issues only through Microsoft Lync 2010

Now with Microsoft Lync 2010, all offices can now restore anytime collaboration through urgent opening meeting which will help in placing a greater control over their time management. Users can escalate a simple discussion and engage themselves over a larger audio and video conferencing in real time. With Microsoft Lync 2010, users get in touch with full breadth to extend their source of communication to anyone across the world using IM Conversations and multitasking network with each other.

Microsoft Lync 2010 provides an extra durability of giving users a powerpacked performance on audio conferencing mode. Lync 2010 server provides a unique feature that captures the audio voice calls from anyone when their particular names are identified. Microsoft Lync 2010 enables the facility to users to carry over the voice calls or mute the calls within a particular time speed and helps in identifying users who are in distance confusion on journeys.



1                                Microsoft Lync2010 Setup

The Lync and other features applied on the following servers IBM Blade Centre and VMWARE, details are as given below

VMWARE
Hostname: LYNC2010
IP Address: 10.0.0.104 / 255.255.252.0

DNS Load Balance
Virtual Name: LYNC
IP Address: 10.0.0.104 / 255.255.252.0
IP Address: 10.0.0.137 / 255.255.252.0

HS22 - Blade 10
Hostname: LYNC02
IP Address: 10.0.0.137 / 255.255.252.0

VMWARE
Hostname: LYNCPROXY
IP Address: 10.0.0.105 / 255.255.252.0
IP Address:30.0.0.3/255.255.255.224

VMWARE
Hostname: LYNCEDGE
IP Address: 10.0.0.106 / 255.255.252.0
IP Address:30.0.0.8/255.255.255.224

VMWARE
Hostname: sqlserver2008
IP Address: 10.0.0.94 / 255.255.252.0

VMWARE
Hostname: LYNCARCHIVE
IP Address: 10.0.0.112 / 255.255.252.0






1.1                           Lync 2010 Internal Record

DNS Record
Type
Pointing to
LYNC02.Domain.com
A
10.0.0.137
LYNC2010. Domain.com
A
10.0.0.104
lync. Domain.com
A
10.0.0.137
lync. Domain.com
A
10.0.0.104
LYNCARCHIVE. Domain.com
A
10.0.0.112
LYNCEDGE. Domain.com
A
10.0.0.106
LYNCEDGE. Domain.com
A
30.0.0.8
LYNCPROXY. Domain.com
A
10.0.0.105
LYNCPROXY. Domain.com
A
30.0.0.3
Access. Domain.com
CNAME
lync. Domain.com
Admin. Domain.com
CNAME
lync. Domain.com
Dialin. Domain.com
CNAME
lync. Domain.com
lsweb. Domain.com
CNAME
lync. Domain.com
Meet. Domain.com
CNAME
lync. Domain.com
sip. Domain.com
CNAME
lync. Domain.com
_sipinternalstls._tcp. Domain.com
SRV
lync. Domain.com.
_ntp._udp. Domain.com
NTP
dc. Domain.com





1.1                           Lync2010 External Record


DNS Record
Type
Pointing to
lync. Domain.com
A
203.76.142.232
access. Domain.com
A
203.76.142.238
webcon. Domain.com
CNAME
203.76.142.238
lsrp. Domain.com
CNAME
203.76.142.232
Dialin. Domain.com
CNAME
203.76.142.232
lsweb-ext. Domain.com
CNAME
203.76.142.232
Meet. Domain.com
CNAME
203.76.142.232
_sip._tls. Domain.com
SRV
access. Domain.com





Installation will deliver shortly